When selecting communication options, determining whether a permanent record of the message is needed or if a more temporary form, such as a phone call or instant message, would suffice, is an important consideration. True False Question 16 (2 points) According to our textbook, there are 7 main factors which affect the effectiveness of a group. These include: a) Common goals; role perception; longevity; size: status: group norms; and technology. Ob) Common goals; role perception; longevity; size: status: group norms; and leadership. c) Common goals: role perception; digressions; size; status; group norms; and leadership. d) Common goals: role perception: longevity; reporter status: assertiveness status: group norms; and leadership