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When the control process is described as cybernetic, it means that: the control process is used for gathering information about performance deficiencies before the behaviors

When the control process is described as cybernetic, it means that:  the control process is used for gathering information about performance deficiencies before the behaviors and actions of workers in online work communities are regulated.  the control process encourages managers to look beyond financial standards for performance  constant attention to the feedback loop is required to keep the company's activity on course.

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