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When things go bad, and service recovery is needed, which of the following will be important? listen to the customer empower front line employees express
When things go bad, and service recovery is needed, which of the following will be important? listen to the customer empower front line employees express sincere understanding that the customer is upset all of the other options are important to quality customer service recovery
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Sales Management Essentials You Always Wanted To Know
Authors: Vishal Desai
1st Edition
1636510744, 978-1636510743
