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When transferring a call to another person in the business, the best policy is to Question options: A) ask the caller to call back using
When transferring a call to another person in the business, the best policy is to Question options: A) ask the caller to call back using the proper extension. B) simply transfer the call and hang up. C) tell the caller the name, department, and extension of the person to whom you're transferring the call. D) advise the caller to leave a voicemail if the person to whom the call is being transferred isn't available.
When transferring a call to another person in the business, the best policy is to Question options: A) ask the caller to call back using the proper extension. B) simply transfer the call and hang up. C) tell the caller the name, department, and extension of the person to whom you're transferring the call. D) advise the caller to leave a voicemail if the person to whom the call is being transferred isn't available.
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