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When using lean principles and activity analyses with service businesses, the product is normally a.the customer b.the supplies used in providing the service c.an employee
When using lean principles and activity analyses with service businesses, the "product" is normally
a.the customer
b.the supplies used in providing the service
c.an employee
d.information
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Ressourceneffizientes Wirtschaften
Authors: Heinz Karl Prammer
2nd Edition
3658046082, 9783658046088
