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Which action illustrates the underutilized skills defect? Empowering the people most intimate with a process to improve the process. Leveraging the available knowledge and creativity

Which action illustrates the underutilized skills defect? Empowering the people most intimate with a process to improve the process. Leveraging the available knowledge and creativity of employees. Supervisors are well aware of the skills of everyone in the work group. Employees are expected to just do the job as directed

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