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which answer is correct? A service operations team monitors a critical service. They receive thousands of events every day and operators are trained, so they
which answer is correct? A service operations team monitors a critical service. They receive thousands of events every day and operators are trained, so they know which events require a response. Sometimes they miss an important event and this causes service level targets to be breached. What is the BEST approach to resolve this issue? A: Recruit additional operations staff B: Improve operations team training C: Renegotiate service level targets D: Improve filtering of operations data
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