1. Which author quotes can support this problem description in this Case?
2. References from 2017 to 2022

Case Rockwell Automation Fuels the Oil and Gas Industry with Lot

Description of issues

In this case, there are several problems that the organization faces I start explaining that for the company to provide the best possible service and minimize the downtime that is seen in the case. Rockwell needs to optimize processes, maintenance, asset management, and remote support for devices.

Historically, these jobs have been paper-based and time-consuming. Rockwell's use of Microsoft Azure enables the corporation to deliver superior service while reducing expenses.Providing maintenance and support services for Rockwell's oil and gas supply chain has been difficult in the past due to the importance of its products.

Improve efficiency and improve customer service. There are numerous sections of the oil and gas supply chain around the world where Rockwell's products are critical, but the business cannot provide maintenance and support in hostile and isolated locations. Microsoft Azure was employed by the company to improve customer service and increase operational efficiency. Rockwell has a stronger foothold in the oil and gas sector more than ever before, due to its use of predictive analytics and proactive maintenance.

This issuerevolves aroundthe fact that Rockwell Automation is struggling to provide its customers with maintenance, asset management, and remote support services. Microsoft Azure is being used by the company to increase productivity and transform its oil supply chain.

However, there are still numerous paper-based tasks involved with the maintenance and repair of Rockwell products. As a result, the organization is unable to provide such services to its customers. In addition, your company's products are critical in a wide range of oil and energy supply chain applications around the world.

Rockwell'sgoods and servicesare entrusted by companies engaged in the extraction, transportation, refining, and sale of oil and gas. Many gas drilling facilities are in distant and hostile locations, requiring the use of reliable goods that rarely fail. Rockwell is struggling to provide repair and support services because of these issues. These services are now delivered more efficiently and successfully than ever before thanks to the Internet of Things. However, there will still be some issues that need to be resolved. Rockwell's predictive analytics and preventive maintenance skills, for example, need to be improved. As a result, the corporation must discover methods to decrease downtime and maintenance of its products.