Which is a key step in building a business case? Select RPA vendors and tools. Obtain support from vendors and customers, with references from clients. Validate a cost versus benefit analysis. Develop a proof of value. Which two steps are key to assessing the parts of the process that are being considered for automation? Assess the risks and define alternatives. Always start in accounts payable and avoid customer-facing processes. Have an impact on compliance benefits and drive some savings. Manage expectations and test the automation on several RPA platforms. Which is an important factor to consider when identifying the correct process to start with? There should always be material business benefits. Start small. This does not need to be an end-to-end process. Focus on complex processes so that subsequent automation is easier. Focus on high-risk opportunities. Whose support should you focus on obtaining for RPA implementation? CIO and the IT department. Chief operating officer and the CFO. The sponsors and the project team. The users and the compliance team. Which statement is correct about the risks related to sustainability when it comes to rolling out bots? There are limited risks because RPA is fast and easy to implement. There are limited risks because it is easy to keep senior executives engaged as sponsors when there is a long-term project. There is some risk in multi-year endeavors related to maintaining the executive support that is essential to maintain momentum. There are high risks because RPA is like enterprise resource planning (ERP) implementations, with benefits not visible for 1824 months. Why would you develop a proof of value? To create a self-funding business case model that will provide the expected return on investment to fund the rollout of RPA across your organization. To provide your leadership and colleagues with examples of how RPA has been implemented in other organizations. To define success metrics and assess impact. To show that the technology is mature and stable