Which is the best description of unfreezing in Lewin's classic change model? 1. The existing structure is rearranged and realistic goals are set. 2. Activities occur that disrupt the existing balance in the system. 3. Focus is placed on maintaining the goal that has been reached. 4. A new normal and balance are achieved while behavior is reinforced. 10 points QUESTION 7 Which is the first step for ethical decision-making according to Curtain? 1. Identify the options available. 2. Obtain background information. 3. Identify the ethical agents involved. 4. Apply ethical principles to the issues