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Which is true of online customer reviews of merchandise? Question 8 ?options: Online reviews increase merchandise returns and reduce the percentage of browsers who buy
Which is true of online customer reviews of merchandise?
Question ?options:
Online reviews increase merchandise returns and reduce the percentage of browsers who buy the product
The majority of online reviews of products states a negative opinion
Even as online sales are increasing, elite luxury stores such as Neiman Marcus still prevent online reviews from customers
Retailers and designers can respond more quickly to online reviews because the customer feedback is instantaneous
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Service Management Operations, Strategy, Information Technology
Authors: James A Fitzsimmons, Mona J Fitzsimmons
6th Edition
0077228499, 9780077228491
