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Which level of management is responsible for the overall performance and effectiveness of the firm? A. Top managers B. First-line managers C. Middle managers D.

Which level of management is responsible for the overall performance and effectiveness of the firm?

A.

Top managers

B.

First-line managers

C.

Middle managers

D.

Supervisory managers

E. Human resource managers

Please cite your sources and give examples to help illustrate your answer.

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