Which of the fe is not included in the openting budget? B Sales badget C. Selling and administraitive budge D. Raw materials purchases budget 9, which of the following is an example offiMncial in a balanced scorecard? A. Percentage of on-time delivery performance measure that would be found C. Customer satisfaction D. Cycle time 10. Which of the followi ing is an example of a customer satisfaction measure that would be found in a balanced scorecard? A. Percentage of repeat customers B. Money spent on employee training programs C. Return on investment D. Money spent on research and development 11. Jamesway Corporation has two separate divisions that operate as profit centers. The following information is available for the most recent year White Division Grey Division $400,000 48,000 159,000 $200,000 28,000 100,000 Sales (net) Salary expense Cost of goods sold The White Division occupies 20,000 square feet in the plant. The Grey Division occupies 30,000 square feet. Rent is an indirect expense and is allocated based on square footage. Rent expense for the year was $50,000. Gross profit for the White and Grey Divisions is: Grey $193,000 $352,000 $241,000 $163,000 White A. s 72,000 . C. $100,000 D. s 72,000 $172,000 12. Which of the following is an objective of capital budgeting? A. To eliminate all risk