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Which of the follow strategies would be most effective when handling customer complaints? Question 21 options: Paraphrase what you understand to be the problem and
Which of the follow strategies would be most effective when handling customer complaints? Question 21 options: Paraphrase what you understand to be the problem and confirm it with the guest(s). Servers, without the support of a manager are always responsible for dealing with customer complaints Tell the guest that this is a busy restaurant and that they will have to make a formal complaint online Each situation is different so standards and guidelines are not always effective when handling complaints
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