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Which of the following are goals that will help you achieve a pleasant closing paragraph with an empathetic tone in a bad - news message?

Which of the following are goals that will help you achieve a pleasant closing paragraph with an empathetic tone in a bad

-

news message? Check all that apply.

-

emphasize the unpleasant part of the message

Add a unifying quality to the message

Show audience benefit and

/

or consideration

Include a concise discussion of one or more reasons that are logical to the reader

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