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Which of the following are reasons for Investing In Service Management? 1. Increased customer satisfaction; 2 Increased levels of availability 3 Reduction in the number

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Which of the following are reasons for Investing In Service Management? 1. Increased customer satisfaction; 2 Increased levels of availability 3 Reduction in the number of Incidents 4 Increased number of SLA breaches Response alternatives A 1, 2 and 3 only B 1, 2 and 4 only C 1, 3 and 4 only D 2, 3 and 4 only

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