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Which of the following best describes conformance to specifications? a. the degree to which a good or service meets customer quality demands b. the level
Which of the following best describes conformance to specifications?
a. the degree to which a good or service meets customer quality demands
b. the level of compliance costs involved in providing a good or service
c. the level of customer service costs involved in providing a good or service
d. the degree to which a good or service adheres to specifications
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