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Which of the following best explains the cause-and-effect relationships portrayed by the Balanced Scorecard? Multiple Choice Improvements in the Process perspective leads to improvements in
Which of the following best explains the cause-and-effect relationships portrayed by the Balanced Scorecard? Multiple Choice Improvements in the Process perspective leads to improvements in the Learning & Growth perspective. Improvements in the Learning & Growth and Customer perspectives lead to improvements in the Process perspective. Improvements in areas related to Customer and Process perspectives lead to improvements in the Financial perspective. Improvements in the Financial and Process perspectives lead to improvements in the Customer perspective
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