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Which of the following can be a primary reason that waiting lines form in a service process? A . The workforce is larger than needed.

Which of the following can be a primary reason that waiting lines form in a service process?
A. The workforce is larger than needed.
B. Customer arrivals exhibit high variability, with busy periods followed by quiet times.
C. The minimum time required to serve one customer (i.e., theoretical flow time) is short.
D. The rate of demand is less than the process capacity to handle it.

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