Which of the following, in Teresa Torreses view, are the way you should take notes during Customer Empathy interviews? Please mark all that apply

Group of answer choices

A)Capture the essence of what is being said

B)Video record the interview if the interviewee is willing

C)Capture the essence of what is being said. Ensure notes can be referred to later and/or by other people

D)Separate your thoughts/reactions to what the interviewee says from what he/she actually says

E)Write everything the interviewee says, verbatim