Which of the following indicates ethical behavior on the part of a producer? a. Courtney's agent tells her not to bother reading all that legal mumbo-jumbo in the policy and to just trust him to look out for her best interests. b. Michael was given a brochure by his agent that explained each section of the policy in straightforward, easily comprehended terms, yet he was still advised to read through the policy itself. c. A year after the fact, Natasha discovers that her policy does not really match in several key features with the one discussed with her agent at the time he took her application. d. Kenneth suddenly finds himself without an important type of coverage that his agent had assured him he would not lose if he switched to another policy. Roberta lives in Orlando and collects a federal SSI check because she is 67 and blind. Which of the following statements is correct about Roberta's eligibility for Medicaid in Florida? a. She is eligible for Medicaid but with limited benefits, because she is already receiving SSI. b. She is automatically entitled to Florida Medicaid. c. She will be eligible for Medicaid when she turns 70 . d. She is not eligible for Medicaid, because she is already receiving SSI