Which of the following is a disadvantage of a matrix structure? A matrix structure stresses that top managers must engage in both lower-level problem as well as more strategic issues. Matrix structures are associated with very poor customer service. Matrix structures lead to reduced flexibility in adding, removing, or changing operations to meet changing demands. The requirement of adding the team leader s to a matrix structure can result m higher costs. A matrix structure a results in reduced performance accountability through the program, product of project managers