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Which of the following is a good example of an organizational-level KPI? a. Increase Customer Loyalty b. Number of trial users of a company's software

Which of the following is a good example of an organizational-level KPI?

a. Increase Customer Loyalty

b. Number of trial users of a company's software compared to previous quarter

c. The number of surveys a company sent to their customers

d. Employees working for an online retailer spend at least 35 hours per week in the office.

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