Which of the following is a method to identify projects? It involves the following steps_____.

a) business process management; map the steps in the business process, improve steps to add value, and eliminate unnecessary steps.

b) business process re-engineering; map the steps in the business process, improve the steps to add value, and eliminate unnecessary steps.

c) business process management; identify the need for change, put together a team of experts, and re-engineer the processes.

d) business process re-engineering; identify the need for change, put together a team of experts, and re-engineer the process.