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Which of the following is a true statement regarding managing and measuring marketing return on investment ( ROI ) ? Submit quiz A . There
Which of the following is a true statement regarding managing and measuring marketing return on investment ROI
Submit quiz
A There is a consistent definition of ROI used by marketers.
B Marketers are increasingly using customercentered measures of ROI which include brand awareness, sales, and market share.
C Marketers are increasingly using measures such as customer acquisition and retention, customer engagement, and customer equity as measures of ROI.
D One reas on ROI is used is because it is very easy to measure.
E One measure of ROI is sales generated by investments in marketing activities.
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