Which of the following is a typical measure used by senior management to directly assess performance of HR efforts? Employee turnover rate Ineffective workforce planning, recruitment and retention can lead to: A. Dissatisfied staff O B. High staff turnover O C. Low productivity O D. All of the above Reset Selection Which of the following is one of the primary barriers to healthcare information technology (HIT) adoption? O A. Cost to purchase, implement and support HIT systems B. Software applications with interfaces that are not user-friendly C. Lack of interoperable standards and discontinuity of care O D. All of the above Reset Selection Fraud is an intentional act of deception. O True O False Reset Selection Role ambiguity is one of the antecedents in the management and mitigation of interpersonal conflict