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Which of the following is an example of a process pain point? User encounters a paywall pop - up in the middle of a digital
Which of the following is an example of a process pain point? User encounters a paywall popup in the middle of a digital article User faces difficulty adding an item to an online shopping cart User is unable to find answers to a question on their own User cannot select or click a website navigation link Most pain points fall into one of four categories: product, financial, process, or support. True False
Which of the following is an example of a process pain point?
User encounters a paywall popup in the middle of a digital article
User faces difficulty adding an item to an online shopping cart
User is unable to find answers to a question on their own
User cannot select or click a website navigation link
Most pain points fall into one of four categories: product, financial, process, or support.
True
False
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