Which of the following is an example of process reengineering measure?

A) employing more skilled workers to improve quality

B) decreasing quantity of output produced to increase total factor productivity

C) increasing costs of all inputs used to increase total factor productivity

D) charging higher prices to increase tax benefit

Which of the following statements is true of a balanced scorecard?

A) The primary goal of using the balanced scorecard is to sustain short-run nonfinancial performance.

B) The balanced scorecard reduces managers' emphasis on short-run financial performance.

C) The primary goal of using the balanced scorecard is to sustain short-run financial performance.

D) The balanced scorecard reduces managers' emphasis on long-run financial performance.

Which of the following statements is true of the internal-business-process perspective of a balanced scorecard?

A) Internal-business-process improvement targets are often determined after benchmarking against an organization's main competitors standards.

B) Internal-business-process perspective is composed of three subprocesses: operations process; learning-and-growth process; and postsales-service process.

C) Internal-business-process perspective is composed of three subprocesses: innovation process; learning-and-growth process; and postsales-service process.

D) Internal-business-process perspective evaluates the profitability of the strategy and the creation of shareholder value.

Which of the following statements best relates to the balanced scorecard's financial perspective?

A) How can we increase shareholder value?

B) How can we obtain greater profits for the current year?

C) How will we obtain continuous improvements?

D) How can we secure greater customer satisfaction?

Which of the following statements best relates to the balanced scorecard's internal business processes perspective?

A) How do we motivate employees?

B) How do we lower costs?

C) How processes will increase value to customers?

D) How can we obtain greater profits?

Which of the following statements is true of strategic analysis of operating income?

A) Management accountants compare actual operating performance of one year and budgeted operating performance of another year.

B) Management accountants compare actual operating performance over two different periods.

C) Management accountants compare budgeted operating performance over two different periods.

D) Management accountants compare actual and budgeted operating performance over the same time periods.

Which of the following statements is true of strategic analysis of operating income?

A) Change in operating income from one period to any future period can be subdivided into product differentiation, cost leadership, and growth components.

B) Management accountants compare actual and budgeted operating performance over the same time periods.

C) It focuses on differences in individual categories of costs (direct materials, direct manufacturing labor, and overheads).

D) Subdividing the change in operating income to evaluate the success of a strategy has no similarity to the variance analysis.

Which of the following statements is true of discretionary costs?

A) They include conversion cost, direct material costs.

B) They have measurable cause-and-effect relationship between output and resources used.

C) They arise from day-to-day operational decisions.

D) They have high level of uncertainty

Executive training costs is an example of ________.

A) engineered costs

B) rightsizing costs

C) discretionary costs

D) downsizing costs