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which of the following is correct when comparing the Cost of Quality as described by Juran and Crosby: a) Juran states that quality is a

which of the following is correct when comparing the Cost of Quality as described by Juran and Crosby:

a) Juran states that quality is a given; is for free

b) Crosby focuses on the costs of non-conformities

c) Crosby focuses on continous improvement

d) Juran states that Taguchi's methodology is a requirment

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