Which of the following is FALSE about business process management? Existing business processes should be modeled and documented, noting inputs, outputs, resources, and the sequence of activities. One of the most important strategic decisions that a firm can make is deciding how to use computers to improve business processes. Once the existing process is mapped and measured in terms of time and cost, the process design team will try to improve the process by designing a new one. Once a process has been implemented and optimized, it needs to be continually measured