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Which of the following is FALSE about modern quality management? Question 23 options: 1) Quality is defined by the customer. 2) Quality is linked with

Which of the following is FALSE about modern quality management? Question 23 options: 1) Quality is defined by the customer. 2) Quality is linked with profitability on both the market and cost sides. 3) Quality is not an integral part of strategic planning. 4) Quality has become a competitive weapon

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