Which of the following is most related to the operations management of an organic sheep farm?

a$.$ The color of their brand logo$.$

b$.$ The amount of land they rent for grazing sheep.

c$.$ The amount borrowed from a bank.

d$.$ The legal structure selected for the owners.

Solved Example Problems

LO$1-1$

The following is a list of customer complaints. To which dimension of customer utility do the complaints relate?

a$.$ I had to spend $27$ minutes on hold before talking to an agent.

b$.$ This car is not fuel$-$efficient at all.

c$.$ When I needed a restroom in the amusement park, I had to walk almost a mile.

d$.$ I had this suit tailored for me$,$ but now I realize that the shoulders are too wide.

Answer: The complaints relate to

$94$

a$.$ Timing

b$.$ Performance

c$.$ Location

d$.$ Fit