Which of the following is NOT a coWhHigh-contact services are more likely to be front-office operations and low-contact services are more likely to be back-office operations. Question 12 options: 1) True 2) Falseich of the following is NOT a correct statement? Question 11 options: 1) A service is produced and consumed simultaneously 2) Services are provided in a bundle of services and goods 3) The service delivery system should be designed primarily around the employees in the system 4) Low-contact services can usually be made more efficient than high-contact servicesrrect statement? Question 11 options: 1) A service is produced and consumed simultaneously 2) Services are provided in a bundle of services and goods 3) The service delivery system should be designed primarily around the employees in the system 4) Low-contact services can usually be made more efficient than high-contact services