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Which of the following is not a dimension of service quality? Question 9 options: convenience tangibles responsiveness assurance conformance
Which of the following is not a dimension of service quality? Question 9 options: convenience tangibles responsiveness assurance conformance
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Supply Chain Management A global Logistics Perspective
Authors: John J. Coyle, C. John Langley, Jr. Robert A. Novack, Brian J. Gibson
10th edition
1305859979, 978-1337415750, 978-1305859975
