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Which of the following is not a good idea when it comes to the management of waiting lines? Try to divert your customers' attention during
Which of the following is not a good idea when it comes to the management of waiting lines? Try to divert your customers' attention during their wait. b. Segment customers according to their needs and related service times. Inform your customers of the expected waiting time. d Encourage customers to come during slower periods. None of the above they're all good ideas
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