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Which of the following is not a lead indicator used in balanced Scorecards? Multiple Choice Customer loyalty Quality Innovation and growth Employee capabilities gross profit
Which of the following is not a lead indicator used in balanced Scorecards? Multiple Choice Customer loyalty Quality Innovation and growth Employee capabilities gross profit margin and sales revenue Sunrise Corporation has a ROI of 13%. One of its divisions, which currently has a 15% ROI and $750,000 of residual income (RI), is given the opportunity to invest in a project. The project will reduce the division's ROI but produce $120,000 of residual income. If Sunrise strives for goal congruence, the investment: Multiple Choice should be acquired because it produces an additional $120,000 of RI for the corporation should not be acquired as there is an opportunity cost to Sunrise should not be acquired because the division's ROI and Rl give different results should not be acquired because the division's ROI is already higher than the overall corporation's ROI should not be acquired because it reduces divisional ROI
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