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Which of the following is NOT a way a product/service can be differentiated? a. superior customer service. b. innovative designs and features. c. high quality

Which of the following is NOT a way a product/service can be differentiated? a. superior customer service. b. innovative designs and features. c. high quality engineering design and performance. d. efficient (i.e., low-cost) manufacturing techniques. e. none of the above - they are all effective ways that a good or service can be differentiated

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