Which of the following is NOT a way to conduct a usability evaluation? Question 1 options: a) Imagine yourself in the readers' shoes to figure out what they'd need in the document b) Surveying or interviewing users about a document's strengths and weaknesses c) Conduct focus groups to gather people's reactions to an idea or product d) Interviewing subject matter experts or usability experts about a document's strengths and weaknesses e) Observing users complete tasks as guided by a document