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Which of the following is not one of the eight key principles of total quality management? a . Stress objective rather than subjective analysis. b

Which of the following is not one of the eight key principles of total quality management?
a.
Stress objective rather than subjective analysis.
b.
Define quality in terms of customers and their requirements.
c.
Make quality everyones responsibility.
d.
Focus on output rather than process.
e.
Strive for zero defects.

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