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Which of the following is not one of the eight key principles of total quality management? a . Stress objective rather than subjective analysis. b
Which of the following is not one of the eight key principles of total quality management?
a
Stress objective rather than subjective analysis.
b
Define quality in terms of customers and their requirements.
c
Make quality everyones responsibility.
d
Focus on output rather than process.
e
Strive for zero defects.
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