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Which of the following is NOT part of a successful quality strategy? Part 2 A. Engaging employees in building and implementing quality B. Building an

Which of the following is NOT part of a successful quality strategy? Part 2 A. Engaging employees in building and implementing quality B. Building an organizational culture that fosters quality C. Understanding the principles of quality D. Minimize quality costs throughout the organizationKaizen is a Japanese term for which of the following concepts? Part 2 A. six sigma B. continuous improvement C. total quality management D. employee empowerment

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