Which of the following is NOT true about the SERVQUAL scale? Group of answer choices Firms often

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Which of the following is NOT true about the SERVQUAL scale? Group of answer choices Firms often track SERVQUAL scores over time to measure how their service quality has improved. SERVQUAL is not used

Posted Date: Jun 04, 2024 03:11 AM

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Which of the following is NOT true about the SERVQUAL scale? Group of answer choices Firms often

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