Which of the following is the best example of a manager discounting the future?

A$)$ a manager believing that he or she can control the outcome of any decision

B$)$ a manager planning for the long$-$term stability of a company

C$)$ a manager depending on programmed decisions for all issues

D$)$ a manager framing the decision alternatives to influence selection

E$)$ a manager focusing on quarterly profits instead of the long$-$term vision

$20)$ A phenomenon that occurs in decision making when group members avoid disagreement as they strive for consensus is known as

A$)$ goal displacement.

B$)$ domination.

C$)$ intuition.

D$)$ groupthink.

E$)$ satisficing.

$21)$ In planning, the goal is to come up with a clear and $\_\_\_\_\_\_\_\_$ map to follow in future activities.

A$)$ rigid

B$)$ flexible

C$)$ casual

D$)$ routine

E$)$ traditional

$22)$ Contingency plans include sets of actions to be taken when

A$)$ a company$$s initial plans have not worked out well.

B$)$ a company$$s growth exceeds all expectations.

C$)$ the internal environment needs to be shaken up$.$

D$)$ the external environment is extremely stable.

E$)$ the internal and external environments are similar.

$23)\_\_\_\_\_\_\_\_$ is the conscious, systematic process of making decisions about goals and activities that a person, group, work unit, or organization will pursue in the future.

A$)$ Buffering

B$)$ Benchmarking

C$)$ Budgeting

D$)$ Planning

E$)$ Forecasting

$24)$ The three levels of planning coordinate with the three levels of

A$)$ competition.

B$)$ stakeholders.

C$)$ profit.

D$)$ production.

E$)$ management.

$25)$I was surprised to find our corporate strategic plan to be so broad and general,$$ said Carlos to his manager, who replied, $$That$$s because, compared to tactical planning, strategic planning

A$)$ never involves the input of tactical managers.$$

B$)$ focuses only on internal issues.$$

C$)$ is never an ongoing activity.$$

D$)$ tends to involve much less detail.$$

E$)$ focuses on the near$-$term $(<1$ year$)$ business environment.$$

$26)$ Glen is in charge of the purchasing department at his company. He needs to translate the broad strategy of increasing company profits by $5$ percent into specific goals and plans that are relevant to his department. What type of planning must Glen do$?$

A$)$ operational

B$)$ tactical

C$)$ traditional

D$)$ contingency

E$)$ strategic

$27)$ A clear and concise expression of what an organization does, whom it does it for, its basic goods or services, and its values is known as its

A$)$ vision.

B$)$ mission.

C$)$ objective.

D$)$ policy.

E$)$ business definition.

$28)$To better align our strategic and operational goals, we will develop a strategy map,$$ said Romero Ruiz, CEO of International Logistics. $$The strategy map will address the four key drivers of our long$-$term success$$that is$,$ our balanced scorecard$$and emphasize our employees$$ roles in these four areas:

A$)$ customer goals, internal goals, macroenvironment goals, and learning and growth goals.$$

B$)$ financial goals, competitor goals, internal goals, and learning and growth goals.$$

C$)$ customer goals, competitor goals, internal goals, and learning and growth goals.$$

D$)$ financial goals, customer goals, contingency goals, and learning and growth goals.$$

E$)$ financial goals, customer goals, internal goals, and learning and growth goals.$$

$29)$ Manuela, a cosmetics manufacturer, is expanding her business into more eco$-$friendly products. Manuela$$s company$$s new eco$-$friendly lipstick formula tends to stick and break when being removed from traditional lipstick molds, so she plans to hire an engineer to create new molds that make it easier to remove the lipstick once it is set. Assuming she is moving to a level of planning involving greater detail, what should Manuela$$s next step be$?$

A$)$ to direct floor managers to create specific procedures for the workers in charge of lipstick so they can properly remove the set lipstick and clean the molds

B$)$ to work with executives to identify the specific procedures and processes required to create the new lipstick molds and market them appropriately to the public

C$)$ to direct mid$-$level managers to focus on production runs and delivery schedules for the new lipstick molds and to find a way to repurpose the old molds

D$)$ to direct mid$-$level managers to develop a strategic plan for the long$-$term manufacturing and distribution of the new lipstick molds

E$)$ to direct floor managers to match the company$$s resources to opportunities that would allow them to branch out into other areas of the eco$-$friendly market

$30)$ On$-$Time Delivery has a unique software program that tracks packages in real time and maps every step of their journey. Such a technology, which gives the company an edge over competitors, would be called a

A$)$ strategic advantage alliance.

B$)$ core capability.

C$)$ better business benefit.