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Which of the following is the most appropriate opening for an adjustment message granting a claim? Group of answer choices We are very sorry to
Which of the following is the most appropriate opening for an adjustment message granting a claim?
Group of answer choices
We are very sorry to hear that your meal with us did not meet your expectations.
Thank you for your letter of November describing your bad dining experience with us last weekend.
Although we believe that the food we served last weekend was of the highest quality, we are willing to refund the cost of your dinner this time only.
The enclosed check for $ which covers the cost of your dinner, demonstrates our desire to satisfy our customers and earn their confidence.
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Operations Management Sustainability And Supply Chain Management
Authors: Jay Heizer, Barry Render, Chuck Munson, Paul Griffin
4th Canadian Edition
0137319169, 978-0137319169
