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Which of the following is true of high levels of customer participation in the service delivery process? Multiple choice question. Customers get involved in a
Which of the following is true of high levels of customer participation in the service delivery process? Multiple choice question. Customers get involved in a service as its true cocreators. Firms' employees do all the service production work. Customers are merely required to be physically present at the service delivery location. Consumer inputs are non-mandatory to aid a service organization in creating a service
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