Which of the following is true of interests? O a. They are often identified by the phrase "I want." O b. They are surface statements designed to open up the negotiation Oc. They do not explain why, but how the parties should negotiate. Od. They are underlying desires, needs, wants and goals of a negotiator. Oe. They are often easily understood and apparent in all cases. In the video "Countering Unreasonable Demands" by Chris Voss, what statement does he advocate using to establish the upper hand in the negotiation and create forced empathy? Select one: a. That is not Pareto Efficient Ob. "Are you listening to me?" OC. "You are draining the swamp Od. "How am I supposed to do that? Oe. "That is not my BATNA Which of the following is true of interests? O a. They are often identified by the phrase "I want." O b. They are surface statements designed to open up the negotiation Oc. They do not explain why, but how the parties should negotiate. Od. They are underlying desires, needs, wants and goals of a negotiator. Oe. They are often easily understood and apparent in all cases. In the video "Countering Unreasonable Demands" by Chris Voss, what statement does he advocate using to establish the upper hand in the negotiation and create forced empathy? Select one: a. That is not Pareto Efficient Ob. "Are you listening to me?" OC. "You are draining the swamp Od. "How am I supposed to do that? Oe. "That is not my BATNA