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Which of the following isleastlikely to be true regarding customer satisfaction? A. If you take the time to complain you probably have an intention of
Which of the following isleastlikely to be true regarding customer satisfaction?
A. If you take the time to complain you probably have an intention of buying from that company in the future
B Time is a key element in the level of satisfaction during the service recovery process
C. The average company hears from most of its disgruntled customers
D. The personality of the customer impacts their likelihood to complain
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