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Which of the following quality advocates is credited with first using the term total quality? Select one: a. Armand Feigenbaum b. Walter Shewh?rt c. Philip

Which of the following quality advocates is credited with first using the term "total quality"? Select one: a. Armand Feigenbaum b. Walter Shewh?rt c. Philip Crosby d. Genichi Taguchi

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