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Which of the following questions could be considered a situational interview question for a receptionist position? Question 32 options: Describe a coworker with whom you
Which of the following questions could be considered a situational interview question for a receptionist position? Question 32 options: Describe a coworker with whom you do not get along very well. Why and what do you do to manage your work relationship? Describe a time when you had to calm down an upset caller. How did you redirect them, what was the outcome and what would you have done differently? You have one caller on hold, are speaking with another on the other line, a delivery person walks into the lobby needing you to sign for a package, and another individual arrives for an appointment. What do you do first, second, and so on? Explain what excellent customer service means do you and describe a time when you provided it. Tell me about a time when you made an error on an important project or report. What was the error, who brought it to your attention and how did you correct it
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