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Which of the following reasons for product returns would be considered a controllable return? Multiple Choice Holiday purchases the customer no longer wants. Company shipped

Which of the following reasons for product returns would be considered a "controllable return"?
Multiple Choice
Holiday purchases the customer no longer wants.
Company shipped the wrong product size.
Product no longer needed by the customer.
Customer ordered the wrong color of product.
Incorrect product or size ordered by the customer.
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