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Which of the following represents an example of aggressive approach to demand management in the service sector when demand and capacity are not particularly well
Which of the following represents an example of aggressive approach to demand management in the service sector when demand and capacity are not particularly well matched outofsync with each other
A
inexpensive rates for weekend phone calls
B
keeping dental appointments
C
providing airline reservations
D
using firstcome, firstserved policy
E
none of the above
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